STORE POLICY

Customer Care

Merchant is the operator of www.merchanthobart.com.  By placing an order through this website you will be agreeing to the terms below.  These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

For ALL customer service enquiries, please submit an enquiry at

merchant.hobart@gmail.com

General

Subject to stock availability.  We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfil all your items at time of purchase.  In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer to exchange for an item that we have in stock, or hold onto for future store credit.  

If you change your mind before you have received your order, we are able to accept cancellations at any time before your order has been dispatched.  If an order has already been dispatched, please refer to our refund policy.

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments